Operations and growth consultancy · North West London
The systems and strategy to run, market and grow your business
I help SMEs, start ups, founders and leaders stop firefighting. Clearer processes, Monday.com systems your team actually uses, and a website that brings in enquiries. Twenty years of doing it for other people’s businesses, now doing it for yours.
monday.com Partner
Trusted by owners and leaders in
Does any of this sound familiar?
- Everything still runs through you, so nothing moves when you are busy
- Jobs, quotes and clients live in a dozen spreadsheets and WhatsApp groups
- Your team loses hours to admin that a system could do for them
- New staff learn by watching someone, because nothing is written down
- An inspection, audit or renewal is coming and the paperwork is scattered
- Your website looks fine, but the phone does not ring
- Competitors show up on Google and in ChatGPT answers, and you do not
- You know you should be marketing, but posts are sporadic and your message changes every time
Each of these has a practical fix, and most can be sorted within weeks.
What I can help with
Two sides of the same job: making the business run well, and making sure the right people find it.
Operations and systems
Clear processes, roles and reporting so the business runs without you in every conversation.
Operations consultingMonday.com systems
CRM, job tracking and dashboards built around how your team really works.
Monday.com consultantWorkflow automation
Take the repeat admin out of quotes, invoices, onboarding and follow ups.
Workflow automationCompliance and regulation
Inspection ready policies, registers and records for nurseries, schools and regulated businesses.
Compliance supportSEO and AI search
Get found on Google and recommended by tools like ChatGPT and Gemini.
SEO and AI searchWebsites that convert
Clearer structure and wording so visitors understand you, trust you and get in touch.
Website improvementBrand and social media
Consistent messaging, and LinkedIn content that sounds like you.
Brand and social£150 website audit
A fixed price review of your website, search and AI visibility, with a plan to fix it.
See the auditHow it works
Understand your people
I start with the team and how work really flows today, before any software.
See an example
For example, an hour with the office team might show that quotes are priced three different ways. That gets fixed before any software is chosen.
Map and plan
A clear picture of what to fix first, what it will cost and what will change.
See an example
For example, a one page plan might say: fix quoting first, move live jobs into Monday.com second, then automate invoice reminders, with a cost and timing for each.
Build and implement
I do the work alongside your team: systems, processes, pages and documents.
See an example
For example, I build the quote board, the team runs real enquiries through it for two weeks, and I adjust it before anyone switches over.
Report and improve
Monthly reporting, straight feedback and adjustments as the business grows.
See an example
For example, each month you get a short report: what was done, how many quotes went out and were followed up, and what changes next.
What clients say
Owners and leaders on working with Ed
Edward quickly got under the skin of how our business actually operates. He helped us put proper systems and structure in place, which has made a noticeable difference to how smoothly we run day to day. Communication is clear, delivery is fast, and the impact has been immediate.
Next Level Events
Working with Ed has helped us tighten our operations and think more commercially about how we run the business. He is proactive, structured, and brings solutions rather than problems. A trusted advisor who adds value well beyond the original brief.
Valo Property Services, M&E Services
Ed brings a rare combination of strategic thinking and practical execution. He understands the detail, explains things clearly, and delivers work that genuinely moves the needle. Once Ed takes ownership of an issue, there is no need to chase. He instinctively takes responsibility, rolls up his sleeves, and resolves whatever technical or operational challenge is required. His support is thoughtful, responsive, and consistently high quality.
David SteeneSteene Law, Care Law Specialists
Recent work
Renewable energy and utilities
A London renewable energy company
One Monday.com system for a growing renewable energy business
Read the case studyProfessional services
A specialist niche law firm
Helping a specialist law firm get found for the right searches
Read the case studyEngineering, construction and building services
An engineering and mechanical services company
Building a clearer operating system for a growing engineering business
Read the case studyFree tools
Four free ways to check how your business is doing
A time check, a website health check, a service finder and a downloadable checklist. Each one gives you something useful straight away, whether or not we ever work together.
Where are you losing time?
Eight questions, two minutes. A score for operations, systems, compliance and visibility.
Take the time checkWebsite health check
An instant mini report. Speed, search basics and AI readiness for any website.
Check a websiteWhich service do I need?
Three questions. Find the service that fits what is getting in the way.
Find my serviceFree download
The operations health checklist
Thirty plain English checks across processes, systems, people, compliance and visibility. Work through it in twenty minutes and you will know exactly where the business is leaking time.
Who I work with
Growing businesses
The business has grown. The systems have not. Established SMEs running on WhatsApp, spreadsheets and a few key people, who need processes, reporting and a website that keep up.
See how I helpProperty, construction and trades
Every quote, job and invoice under control. Property, construction, engineering and trade businesses that need one clear process from first enquiry to close out.
See how I helpProfessional services
Expertise people can find, with systems behind it. Law firms, financial services and specialist advisers that need stronger visibility and better handling of enquiries and casework.
See how I helpEducation and early years
Inspection ready, all year round. Nurseries, early years settings and schools that need compliance, documentation and administration in order and easy to evidence.
See how I helpHealthcare and specialist organisations
Reliable processes where they matter most. Clinics, laboratories and specialist organisations that need clear procedures, stock control and documentation they can rely on.
See how I helpCharities and community organisations
Structure for volunteers, committees and campaigns. Charities and community groups that need organised data, clear reporting and fundraising that runs smoothly.
See how I help
I’m Ed Howard
For twenty years I ran operations for business owners, schools and community organisations. I realised I had spent a career building other people’s businesses, so I started my own to help owners build theirs properly.
I am based in North West London, work in person throughout London, and work with businesses further afield across the UK.
Common questions
What size of business do you work with?
Mostly established SMEs, start ups, founders and leaders, as well as professional services firms, education and early years settings, healthcare and specialist organisations, and charities. If your organisation is larger and needs hands on operational help, I am still happy to talk.
How much do you charge?
I offer hourly and project options, depending on the work. Defined pieces of work are quoted at a fixed price before anything starts, and quick calls and questions are not charged.
Do you work outside London?
Yes. I am based in North West London and visit clients across London. Most systems and marketing work can also be done remotely anywhere in the UK.
Where should I start?
Book a short call. If your main concern is your website or how visible you are online, the £150 website audit is a good first step.
Let’s talk about your business
A short, no obligation call to understand what is getting in the way. Based in North West London, working across London and the UK.